Voice AI
Voice That Works.
What We Do
Phone trees built on press-1-for-billing technology are a customer experience tax. Every caller who navigates a confusing IVR, waits on hold for a simple question, or hangs up in frustration is a cost your business pays silently. Voice AI replaces that experience with conversations that feel natural, resolve inquiries in real time, and hand off complex issues to human agents with full context.
We build AI voice agents that answer inbound calls, understand what callers need, take action in your systems, and speak in a voice that represents your brand. We also build meeting transcription and summarization systems that convert your calls and video conferences into structured, searchable records.
How We Work
We begin by designing the conversation: what callers need to accomplish, what information the system needs to collect, what actions it needs to take, and where human escalation is the right outcome. Conversation design happens before any technology is configured, because the quality of the dialogue determines the quality of the experience. Voice synthesis and recognition model selection follows, with options tuned for different accents, speaking styles, and ambient noise conditions.
Dialogue management is built with fallback handling for unclear inputs and graceful escalation triggers. Integration with your phone system, CRM, and any backend systems the voice agent needs to query or update happens in parallel with dialogue testing. We run extensive live-call testing before production deployment.
Why Running Start Digital
Pricing
From $8,000
Typical turnaround: 6-12 weeks
Includes
Frequently Asked Questions
Yes. We build AI agents that answer calls, understand caller intent, resolve common requests, and transfer complex issues to human agents with full context.
Modern voice synthesis is nearly indistinguishable from human speech. We select voices that match your brand personality and test for natural conversational cadence.
Yes. We integrate with Twilio, RingCentral, Vonage, and SIP-based phone systems. The AI agent connects to your existing phone infrastructure.
We build systems that transcribe meetings in real time, identify speakers, extract action items, and generate summaries. Integrated with Zoom, Teams, and Google Meet.
A focused inbound call handler for a specific inquiry type takes 5 to 9 weeks. Multi-purpose voice agents with complex dialogue trees and CRM integration take 12 to 20 weeks.
Inbound call handling implementations start around $10,000. Full-featured voice agents with multi-turn dialogue, system integrations, and custom voice synthesis range from $20,000 to $60,000.
We select and configure speech recognition models with broad accent coverage and noise tolerance. Testing includes calls from different environments and speaker demographics to validate recognition accuracy before launch.
Ready to get started?
Start with a $4,000 deposit. Balance due on delivery.