Autonomous Workflow Agents
Processes That Run Themselves.
What We Do
Most business processes follow predictable patterns with predictable decisions. A lead comes in, it needs to be qualified, routed, and followed up with. An invoice arrives, it needs to be verified, matched, approved, and paid. A support ticket is submitted, it needs to be categorized, prioritized, and either resolved automatically or assigned to the right person.
Autonomous workflow agents handle these processes end to end without human intervention on the routine cases. They read incoming data, make decisions based on rules and AI judgment, take actions in your business systems, and escalate to humans only when the situation genuinely requires human judgment. The result is faster processing, fewer errors, consistent execution, and your team freed to focus on the work that actually requires their expertise.
How We Work
We map the workflow from trigger to completion, identifying every decision point, data lookup, system interaction, and exception path. For each step we determine whether it can be fully automated, needs AI judgment, or requires human review. The agent is then built with clear decision logic, tool access to your business systems (CRM, ERP, email, databases, APIs), and escalation rules that define when and how to involve a human.
We implement observability at every step so you can see what the agent did, why it made each decision, and what the outcome was. Testing covers both the happy path and the edge cases that cause problems in manual processes. We deploy incrementally, starting with the agent handling the most routine cases under human oversight, then expanding autonomy as confidence builds.
Why Running Start Digital
Pricing
From $12,000
Typical turnaround: 6-16 weeks
Includes
Frequently Asked Questions
An AI system that handles a complete business process from start to finish. Unlike a chatbot that answers questions, an autonomous agent takes actions: sending emails, updating CRM records, processing invoices, routing tickets, and making decisions based on your business rules.
Processes that are high-volume, follow consistent patterns, and have clear success criteria. Lead qualification and routing, invoice processing, support ticket triage, employee onboarding tasks, compliance checks, and data entry workflows are common starting points.
We define explicit decision criteria for each step, test against historical data, and implement confidence thresholds. When the agent is uncertain, it escalates to a human rather than guessing. All decisions are logged and auditable.
Yes. We build integrations with CRMs (Salesforce, HubSpot), ERPs, email platforms, databases, payment systems, and custom APIs. The agent interacts with your tools the way an employee would, but faster and more consistently.
The agent has exception handling at every step. When an unexpected situation occurs, it pauses the workflow, logs the issue, and escalates to the appropriate team member with full context about what happened and what needs attention.
A single workflow automation takes 6 to 12 weeks depending on complexity and number of system integrations. We deploy incrementally, starting with human-in-the-loop oversight and expanding agent autonomy as the system proves reliable.
Ready to get started?
Start with a $6,000 deposit. Balance due on delivery.