Chatbot Development
Conversations That Convert.
What We Do
The chatbots people hate are the ones that say they did not understand your question and to please rephrase. That is not a chatbot problem. That is a design and training problem. Modern conversational AI, built correctly, handles nuanced customer inquiries, qualifies leads with specific questions, books appointments, processes returns, and escalates complex issues to humans with full context intact.
We build chatbots that do real work: reducing support ticket volume, capturing leads after hours, and giving customers instant answers to questions that used to require a staff member. The technology is ready. The difference is in how it is designed, trained, and integrated with your actual business systems.
How We Work
We begin by analyzing your actual customer conversations: support tickets, chat logs, or recorded calls. This tells us what questions get asked most, what language customers use, and where current responses fall short. From that data we define the conversation flows the chatbot needs to handle and design each one with fallback logic for when confidence is low.
We build using large language models with your knowledge base as context, not rigid decision trees. Integration with your CRM, calendar, and inventory systems allows the bot to take real actions, not just provide information. We run supervised testing before launch, monitor conversation quality for the first 30 days, and refine based on what we observe.
Why Running Start Digital
Pricing
From $3,000
Typical turnaround: 4-8 weeks
Includes
Frequently Asked Questions
Modern AI chatbots handle nuanced conversations. They understand context, ask clarifying questions, and escalate to humans when needed. They're not the rigid bots of five years ago.
Website, WhatsApp, Facebook Messenger, Instagram DMs, SMS, and Slack. We build once and deploy wherever your customers are.
Yes. Integration with Calendly, Google Calendar, or custom scheduling systems. The bot checks availability, books the appointment, and sends confirmations.
Using your FAQs, support transcripts, product documentation, and business rules. The more data we have, the better the bot performs from day one.
A focused customer service or lead qualification chatbot takes 4 to 8 weeks from discovery to deployment. More complex bots with multiple integrations and conversation flows take 8 to 14 weeks.
A single-purpose chatbot, such as an appointment booker or FAQ handler, starts around $6,000. Multi-channel bots with CRM integration and complex conversation logic range from $12,000 to $35,000.
We track containment rate, which is the percentage of conversations resolved without human escalation, plus response accuracy, customer satisfaction ratings, and conversion rates for lead generation bots.
Ready to get started?
Start with a $1,500 deposit. Balance due on delivery.